Return & Refund Policy
We want you to love your jewelry.
Returns:
We accept returns within 14 days of delivery.
Conditions:
Items must be unused, unworn, and in original packaging.
Non-Returnable Items:
Due to hygiene reasons, earrings may not be eligible for return unless defective.
Refunds:
Once we receive and inspect your return, refunds will be issued to the original payment method within 5–7 business days.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.
To initiate a return, contact:
bylaila [email protected]
Returns & Exchanges
We want you to love your jewelry.
Returns:
We accept returns within 14 days of delivery.
Conditions:
Items must be unused, unworn, and in original packaging.
Non-Returnable Items:
Due to hygiene reasons, earrings may not be eligible for return unless defective.
Refunds:
Once we receive and inspect your return, refunds will be issued to the original payment method within 5–7 business days.
Return Shipping:
Customers are responsible for return shipping costs unless the item is defective.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.
To initiate a return, contact:
[Your Email Address]